Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and other type of interactions from your mobile device. Easily expand Amazon Connect beyond your contact centre. Available for Android and iOS.
“Mobile Connect allows our team to be on the go and answer customer calls wherever they are. Mobile Connect is our choice because of its performance and its pricing model which scales along with our business."
Highest level of security: fully integrated with Amazon Connect
Want to discover all features? Watch our
Handle voice, chat, Whatsapp interactions
Control your status
Call via WebRTC or PSTN
Highest level of security: fully integrated with Amazon Connect
Want to discover all features? Watch our
Start with a 10-day free trial, fully featured with no limitations.
Up to 100 users you pay $0.18 per user per hour logged in to the app.
Charged monthly
Up to 500 users you pay $0.16* per user per hour logged in to the app.
Charged monthly
For 500+ users you pay $0.14* per user per hour logged in to the app.
Charged monthly
Start with a 10-day free trial, fully featured with no limitations.
Unlimited use for a fix amount of users logged in simultaneously. Minimum 10 users. Monthly charged.
Charged monthly
Ideal Systems NV Harensesteenweg 232
Box 2.10 B-1800 VILVOORDE, BELGIUM
mc.notifications@idealsystems.be
Copyright © 2024. Mobile Connect is powered by Ideal Systems NV. A ISO17001-2013 certified company.